Complex Care
What is Complex Care?
We’re here to support you every step of the way
Complex care involves specialised medical and personal care for individuals living with long-term or multiple health conditions. For families and loved ones, it can be daunting to manage such complex needs, but you don’t have to do it alone. Quality Compassion provides compassionate and expert support to ensure that every person we care for receives individualised, respectful attention.
Complex care is about more than just managing health—it’s about promoting independence, dignity, and a high quality of life. Our caregivers are specially trained to provide home-based care that evolves with the needs of the individual. We work closely with families and healthcare teams to deliver care plans that are as dynamic and unique as each person we support.


Personalised complex care solutions designed around you to maintain dignity and independence.
At Quality & Compassion, we understand how overwhelming it can be to care for a loved one with complex health needs. That’s why we specialise in providing compassionate and personalised complex care for individuals with intricate conditions. Whether your loved one is living with Cerebral Palsy, Autism, Spinal Injuries, Acquired Brain Injuries (ABI), or progressive conditions like Motor Neurone Disease (MND), we are here to help you every step of the way.
Our goal is to ensure the highest quality of life for your loved one, while providing peace of mind for you and your family. With our dedicated team of experienced professionals, we offer holistic care that encompasses not just physical support, but emotional and mental well-being. Let us be your trusted partner in this journey.
Conditions We Care For
Providing Personalised Care for Every Unique Journey
At Quality & Compassion, we recognise that every individual’s journey is different. We’re here to provide tailored support for a range of complex conditions, ensuring your loved one receives the highest standard of care.
Cerebral Palsy
We offer mobility support, physical therapy assistance, and help with assistive devices, enabling individuals with Cerebral Palsy to live fulfilling lives.
Autism
Our compassionate approach involves creating structured environments to support communication, reduce anxiety, and encourage independence for individuals on the autism spectrum.
Spinal Injury
We assist with daily living tasks, rehabilitation exercises, and adaptive equipment to ensure your loved one has the physical support they need after a spinal injury.
Acquired Brain Injury (ABI)
Following a brain injury, the path to recovery can be long and challenging. Our caregivers provide cognitive and emotional support while assisting with rehabilitation and daily living tasks.
Motor Neurone Disease
We focus on providing comfort, physical support, and emotional care throughout the progression of this difficult condition, ensuring your loved one’s dignity and quality of life.
Multiple Sclerosis
Whether dealing with fatigue, mobility issues, or cognitive changes, we provide adaptable care plans that help individuals with MS maintain their independence and well-being.
Guillain-Barré Syndrome
As your loved one recovers from this condition, we offer personal care, physical therapy assistance, and compassionate emotional support.
Multiple System Atrophy
With this progressive condition, we offer comfort-focused care, helping individuals manage their symptoms while supporting their independence and dignity.
Talk to us
If you or someone you love needs compassionate, expert complex care, Quality & Compassion is here to help.
Why Choose Quality & Compassion?

Caring for your loved ones with compassion and dignity.
At Quality & Compassion, we believe that every individual deserves care that respects their unique needs and values their dignity. We understand the emotional and physical challenges that come with managing complex health conditions, whether it’s a sudden life-altering diagnosis or a progressive condition that changes with time. Our caregivers are trained to be attuned not only to the visible symptoms but also to the unseen emotional toll that these conditions can take on both individuals and their families.
We know that the journey through complex health care can feel isolating, overwhelming, and sometimes frustrating. That’s why our team is committed to being present every step of the way, offering not just care but also empathy, patience, and understanding.
Our caregivers are not only skilled in providing medical and personal care, but they are also deeply empathetic individuals who care about making a difference in your loved one’s life.
We create care plans based on the unique needs of each client, adapting our services as those needs evolve.
We offer a range of care options—from short-term respite to long-term care—so that you can choose the solution that best fits your family’s needs.
Types of complex care we offer
At Quality & Compassion, we understand that every individual and family has different needs when it comes to complex care. That’s why we offer a variety of care options to ensure the right level of support is available, whenever it’s needed. Our care services are designed to be flexible, allowing us to adapt as your loved one’s needs change over time.
Our goal at Quality & Compassion is to provide reliable, empathetic care in a way that suits your loved one’s unique needs. Whether you choose live-in care or visiting care, rest assured that our team is fully dedicated to offering professional, compassionate support, whenever it’s needed most.


Visiting care
Our caregivers visit at scheduled times throughout the day or week to provide personal care, support with daily activities, and medical assistance. Whether it’s help with getting up in the morning, medication management, or companionship, we tailor our visits to fit around your loved one’s schedule and needs.

Live-in care
A dedicated caregiver will live with your loved one, offering 24-hour support with daily tasks, personal care, and medical needs. This type of care is perfect for those who want to stay in the comfort of their own home but need round-the-clock assistance to maintain their independence and quality of life.
How to arrange complex care services
We understand arranging care can feel overwhelming. That’s why we make it simple to get started. Call our friendly team today to discuss your needs and begin your care journey.
Call our team of experts on 0800 689 1100 to talk through your options and any questions you may have regarding your care.
One of our local care managers will visit you to discuss your needs and understand the type of care you’re seeking.
We’ll ensure you have the appropriate care and support tailored to your needs and preferences.